CHP El Cajon Visits our Meeting

Yesterday, Captain Jason Penner of the El Cajon Area CHP came to speak to our General Membership meeting. He was gracious and accommodating and said many things that are considered the very soundest of police practices.

Asked if there was anything he wished to say to those of you who may have missed the meeting, he said:

The CHP and the CHP in El Cajon is committed to building trust within the communities we serve.

Several of the questions we asked required further research to answer, and Mr Penner was very prompt with his answers, below.

First of all, thanks again for allowing me the time to answer questions at your meeting last night.  I wanted to follow-up with answers to some of the questions I was asked last night to make sure I was giving accurate information.



– Online complaints can be done at the following link.

– To accommodate people who may feel uneasy talking to a uniformed sergeant we can (and normally do) handle complaints over the phone.  They may also file a complaint online.  Online complaints go to CHP headquarters, who then route it to me personally and I assign a sergeant to investigate it.  This would be the best way for someone who is uneasy dealing with a uniformed employee.  If they requested it in the complaint I could also arrange a face-to-face meeting with a sergeant who would be dressed in plain clothes.

Racial Breakdown of the El Cajon Area CHP Uniformed Personnel

– 1 Captain (Caucasian)

– 2 Lieutenants (1 Hispanic 1 Caucasian)

– 10 sergeants (6 Caucasian 4 Hispanic)

– 91 officers (66 Caucasion, 22 Hispanic, 1 Asian, 2 African Americans)

Diversity Training

– We have quarterly diversity training that all uniformed personnel are required to attend

– We all just completed Racial Profiling training that all uniformed personnel are required to attend

Previous Military

– This is a number that I am unable to get accurate numbers on as we don’t log previous employment experience in personnel files.

– To address the concern from the lady that said the military changed her and made her aggressive, we monitor closely use of force incidents.  All use of force is required to be reported to a sergeant, who then generates a report.  I personally review all use of force reports, which includes me watching the Mobil Video Audio Recording System.  I am well aware of the concern of the public over use of force and I closely monitor it to ensure it was within our policy.  Our use of force policy has been accredited through CALEA.

Mental Health

– The CHP created the Mental Illness Response Program which created Crisis Intervention Training

– The objective is to stabilize the crisis and get the consumer to the appropriate resource for care

Civilian Oversight

The CHP has a Citizen’s Advisory Board in Sacramento.  It serves as an advisory body to the Commissioner with the primary purpose of providing objective review and input concerning departmental policies, procedures, training, reporting, and controls to determine consistency with the demands of public safety as well as legal, moral, and public expectations.  Areas of concerns may include, but are not limited to:

– Use of force

– Citizens’ complaint investigations

– Equal Employment Opportunity issues

– Management and supervisory practices

– Personnel practices including selection and hiring procedures

– Public perception/image.


I hope this answers all the questions that I didn’t have complete answers for last night.  If I’m missing any or if anyone has any other questions please just let me know.  And if you’d ever like to have me back to field more questions or if I can help with anything else please just let me know.


Also, please follow our facebook page, at!



Captain Jason Penner


El Cajon Area CHP

1722 East Main Street

El Cajon, CA  92021

Our Criminal Justice Committee plans to follow up with Captain Penner for a more in-depth conversation and information exchange.

We are very grateful to Captain Penner for his time and eagerness to connect with us.